Lync 2013 Server and Group 500
Hello everyone!I have problem with sharing a content from Skype for Business 2015/2016 client and Polycom GS 500.Lync Server 2013 patched up to day. Clients -> Skype for Business 2015 & Skype...
View ArticlePolycom RealPresence 500 mono audio output
Is it possible to force or change the output to mono on the Polycom RealPresence 500? I would like to just use one input on the Polycom Soundstructure C12.
View Article[SOFTWARE] Version 3.1.9 for Polycom HDX Series Software has been released
Hello all, the Polycom HDX Series Software Version 3.1.9 has been released. You can find the software and the release notes => here<= The above also includes the Polycom Touch Control software
View Article[Software] CX5100 / CX5500 version 1.1.6 has been released
UC Software 1.1.6 Maintenance Release for the Polycom CX5100 and CX5500 Unified Conference Stations for Microsoft Lync is now onhttp://support.polycom.com This version includes the features and...
View ArticleGroup Series - Do Not Disturb?
is there anz possibility to set do not disturb on Group 500 via DMTF code.Now is only to set this setting via web interface.Do you have some ideas?
View ArticleVSX 7000a - ringer volume?
Hi,I'm having trouble figuring out how to lower the ringer volume on our VSX 7000a. I lower the volume when not in a call, but the ringer volume is also unaffected and I continue to hear the voice call...
View ArticleConnection issues
i actually have several issues to ask about. I have just recently started calling outside our private network and am having issues. My network people seem stummped. 1-I am tring to call between two...
View ArticleHow to capture network traffic - HDX
Caon one do a pcap without spanning ports on a network switch? If so how does one do it on a HDX?
View Article[Software] Polycom RealPresence Desktop 3.5 has been released
Hello all, Polycom® RealPresence® Desktop version 3.5 has been released. You can find the software => here<=
View ArticleHDX dropping content
Hello community i have a problem with content sharing from hdx systems. i have created a VMR on the RMX 4000 which is working fine with all endpoints sharing content, using SIP or H.323,however if...
View ArticleHDX and RPG switching PAL/NTSC
Hi, could you please point me to info how to switch my camera from NTSC to PAL and vice versa ?I changed country with no result. Thanks.
View ArticleCalling into a multipoint bridge
If there are three sites A, B & C each with a Group 500 and site A has a multipoint license but B & C do not, can site B & C still hold a conference by using site A as the bridge? Or does...
View ArticlePVX Connection issue
We have been using the system for over a year with no issues. Now we are not able to connect, the call just rings and then times out to the following message:Your call could not be completed because...
View Article[SOFTWARE] Version 5.0.2 for Polycom RealPresence® Group Series Software has...
Hello all, the Polycom RealPresence® Group Series Software Version 5.0.2 has been released. You can find the software and the release notes => here<= The above also includes the Polycom Touch...
View ArticleTwo HDX endpoints behind the same NAT
Hi,We have with RTP stream. We have two endpoints inside the same office. Both configured for NAT.We do not have VPB and DMA. All endpoints configured for H323 only. Endpoint_1 - Private IP 10.10.1.1,...
View ArticleCan Polycom communicate with Logitech cenference system?
Can Polycom communicate with Logitech cenference system?Customer HQ is having Polycom HDX7000HD, however their branch is using Logitech® CC3000e ConferenceCam.Can these 2 link together?
View ArticleThe main camera of the HDX 8000 HD can't be woke up
Hi All,During these months , our camera of the HDX 8000 HD can't be woke up after long time(maybe 1 week) no use.And we need to restart the Machine then the camera works well. Any ideas ? Best...
View ArticleInteroperability issue for RealPresence Group 500
Hi, Recently my company purchased Polycom RealPresence Group 500 for video conferencing. Everything is fine except for connection to an old Tandberg machine (which seems of model 6000 MXP) from...
View ArticleHDX and Group Series support for Skype for Business Online (Office 365)
Hello, I keep finding a mix of information and looking for some clarity. Do the Polycom HDX and Group Series video endpoints work with Skype for Business Online (Office 365)? Thanks!
View ArticlePolycom Touch Control - screen image different than previously when selecting...
Hello, We have a touch control that just started to give us a different image when selecting to send content.Previously we always the choice of 'People + Content' if using the USB cable, or 'Computer'...
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