Quantcast
Channel: Video Endpoints topics
Viewing all articles
Browse latest Browse all 2211

StudioX50 Restart Behavior

$
0
0

Hello,

 

Currently we use our Polycom StudioX50 devices primarily with Zoom Rooms. 
We have scheduled the Polycom equipment to restart once a week every Saturday.

After the restart occurs, the Polycom controller PolyTC8 ends up at the BYOD screen.

 

From our Zoom account portal, the device shows as offline.
We have to manually interact with the device to exit BYOD mode to start the Zoom Rooms app.

At that point the hardware shows as "online" from the Zoom perspective. 

 

Is it possible to have the Polycom controller open the Zoom Rooms app automatically after a restart occurs?

 

Regards, 

Bryan


Viewing all articles
Browse latest Browse all 2211

Trending Articles