We purchased a used VSX8000 from Amazon recently, as ours got fried by power fluctuations, and no one seems to know the room password and security mode is enabled. I have tried the serial number with no luck.
I downloaded a manual for it that says on page 1-6:
If Security Mode is enabled, the room password is required to access the Reset System screen. If you forget the room password while the system is in Security Mode, contact your Polycom distributor or Polycom Technical Support.
I contacted Polycom Tech Support and they said to check here, as this model is no longer supported. Any suggestions besides getting a newer unit?