I have recently run into an issue with one of our RealPresence Group 700 units. During it's boot sequence the following error appears on the small display screen located on the front of the unit.
"0051: Fail: Could not mount SD card root filesystem"
The unit then fails the rest of the boot up process.
Unfortunately the warranty has expired for this device, so I am unable to receive any help from Polycom. I have a couple questions that I hope the community can help me with...
1. What exactly does the error message mean? I have been unable to locate a detailed explanation for any error codes that would be produced on this type of unit.
2. Is there a way to troubleshoot the error?
3. Is this even a repairable issue?
Thank you in advance for any help provided.