Due to an infrastructure upgrade we have had scheduled power outages recently and we've also have had some issues w/ISP connectivity as well. Both of these have lead to some of our Studio X based Zoom Rooms to lose their activation and requiring that a new activation code be generated. It's random and doesn't occur with all of the rooms that are affected by the outages but at this time it appears to only be Polycom Studio X devices.
Has anyone else experienced something like this?
FWIW: I've sent this same question to Zoom as well.
Model: Studio X50
Software Version: 3.2.1-224090
Zoom Rooms: 5.2.0.243
Thanks,
James
Zoom Rooms: 5.2.0.243
Thanks,
James