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Studio X30 - cannot change provider - stuck in Zoom Rooms out of the box

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I have several Studio X30's that we just purchased and are in the process of updating and provisioning for installation. However, I have a handful of them that, when fired up for the first time, are in Zoom Rooms mode. Once I am able to log in to the web interface, I go in to change the provider and it is greyed out. I have factory reset the units and no change. They have all been updated to 3.3.2. 

 

The only thing that appears on the screen is the 6 letter code to connect to the Zoom Rooms controller and the TC gives an error that it could not login to the Zoom Rooms controller. The issue is, we do not have a Zoom Rooms controller, we are provisioning them via our Poly provisioning server. I can't, for the life of me, figure this one out. Any help would be greatly appreciated.


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