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Polycom Studio X30/X50 unable to change the Device name

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Hi everyone,

I got a problem in changing the device name of X30/X50. 

I am using default Poly mode. The reason why I need to change this device name is that when I call/join a meeting, the name that showed to other meeting attendance is the device name.

When I changed it to my desired device name in webUI, it will automatically change back to it default one (StudioX30-XXXXXX) may be after few days without any setting changed.

Any ideas to solve it? 

Thank you!

 

 

 


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