Hi ,
We bought 2No's HDX7000HD series VC bundle and installed in two different location with our service provider ,
Setup was made as below ,
Admin Settings / Network / IP Network / Firewall
on this page enable "fixed Ports" 3230-3235, UDP 3230-3280
set NAT configuration to "auto" (your public WAN ip should appear under the field, if not, set the value to manual and enter your ( WAN IP as 151.252.50.53)
Disable NAT is h.323 compatible
I dialed polycom test site from both device Device # 1 working fine and connection was established and can see video and audio
Device #2 : Connection was establishes but there is no video / only audio , Incoming data is nil ( Sometime i am getting audio and video & when i make call from this device to Device # 1 I am not able to make H.323 call its calling as SIP ,
What could be the issue , Please help me to fix this issue
Thanks - Saran