Skype meetings that are sent from our own Outlook Online to the Group Series appear on the touch panel with the "join" option and are able to be joined. However we have allowed external meeting requests on the room resource as we need to allow the Group Series to be booked in this way. The Skype meetings are accepted and appear on the touch screen however there is no "join" option and only 3 dots where the join should be. How can I join externally created Skype meetings? We have other VC units (Microsoft Surface Hubs for example) that are easily able to join externally created Skype meetings. What is the issue here? Note: Even though the meetings are externally created they still use the same Exchange\Skype online calendar\mailbox for the Skype room system accounts the group series are logged on to. So the meeting is internal but the request is processed as an external request.
What is different in the way the GS touch panel reads and displays the meeting requests that make the "join" feature not work in this instance?
Model: RealPresence Group 500
SW: 6.1.1-370109
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