Dear sir,
My company have a polycom HDX 7000HD and VSX 7000a .
When I connect to far site by H.323 protocols with HDX 7000, I can't see video image but audio is useable (far site use HDX 7000 model)
and then I connect to far site with VSX 7000 by H.323 protocols , I can see video image.
However when I connect to farsite by HDXX7000 first and then I connect by VSX7000 to same device.
WhenI disconnect VSX 7000, I can see image at HDX 7000 (but when VSX 7000 still connected , HDX 7000 can't see image and VSX 7000 can't see HDX 7000(black screen))
I have check conection status of HDX 7000 ,I found video frame receive = 0 (picture in attached file)
please help,