Hi,
We're having difficulties sharing video from a Polycom HDX8000 to a Cisco SX80. The problem occurs when the remote end calls us with their Cisco SX80 we are not able to share video. When we try to send video, it shows that we are sending on our side from our Polycom (little laptop icon – and the feed shows up on our tv), but the video never gets received at the remote end. We have to end the call and call them back to send video. On our end we have no restrictions on our firewall to send data. Would it use different ports if we try to share if they call us vs if we call them, is video shared over tcp or is it udp? Or could it be something else, such as a video setting somewhere?
Thanks for any help,
Cam