We're deploying a Polycom a video conferencing solution with the items (RMX 2000, Media Suite, RPRM, DMA, RPAD and RPG 500) and we're facing some issues. Amon them is RPG 500 dynamic provisioning on RPRM. the RPGs are already listed under endpoint->monitor view synced from DMA but while trying to provision the RPGs directly to RPRM we're getting Invalid user name, Dmain or password error and kindly advise on this issue.
RPRM SW version: 10.2
RPG SW Version: 5.x
Regards
Kennedy