Wa have just deployed our first GS500 codecs... We had one in our lab for months prior and everything worked perfectly. It registered with DMA supercluster, registered with Exchange, registered with Skype for Business and Active Directory. The first 2 deployments, we had an issue when a lync user joined the meeting and displayed content, no content is shown on the groupseries...In fact, you DONT SEE the content channel even open in the System Status section of the call. Went around and around with support....to no avail. As a last resort, I dumped the provision file from our lab (modifying logins and ipaddresses etc) onto one that didnt work----- Low and behold...it worked!
I then tried to manually find WHAT IF ANYTHING was causing the content sharing to fail...it must be a codec config setting right? I used "ExamDiff" to compare every line in the config file against the one that didnt work, and there is no difference except logons and names... CODE IS NOT THE ISSUE as it works/doesnt work the same on 5.0, 5.01, 5.02 code as well.
Has anyone seen this occur? Totally wrecking my week and i cant figure it out to save my life.
Thank you,
Alan