Hello,
We are trying to use the EagleEye IV USB Camera with Skype for Business on Citrix XenApp/XenDesktop, When we go to settings on the SfB client we can see the Video preview of the camera, however when the Skype call starts there is no video, we stop and start the camera but nothing. Is there any driver or specific software version needed to make this work?
below are the details of the citrix enviroment we are running:
Citrix XenApp/XenDesktop 7.15 LTSR CU2
Citrix Reciever for Linux 12.3
Citrix Connector 2.5
Citrix Realtime Media Engine 2.3
Citrix Receiver for Windows 4.12 LTSR
The Camera is a Polycom MPTZ-B Eagle Eye IV USB Camera 1.1.1-432.
Thank you