clear one wireless mics to RPG 500
Hello all, Can i use clear one wireless mics for RPG 500?The backpanel of the device has an audio in 3.5mm,can i connect the mics there? Regards,
View ArticleSkype for Business content
Hi, I have a Real Presense Group 500 in my boardroom with 2 LCD TVs as display. When i have a 1 to 1 skype call the remote user's content displays in the boardroom. When there are multiple remote users...
View ArticleRealPresence Debut
Hello, I have an endpoint RealPresence Debut v.1.3.2-69919 and I can not find TLS connection type for sip registration. Is it a bug or it's simply not supported? And how to fix it? Also can I to...
View ArticlePolycom group 500 call to itself
HiI connect to my group 500 from isp mc. For that it get a real ip. Now this time it genarate auto call by it's own ip address. How can i solve this problem?
View ArticleRealPresence Group series/ secondary/Read only Webinterface access
Dear all,We have a question regarding the access via Web Interface on a Group series 500 on software versions 6.2 and higher. We have a large client who would like to have access to the system's web...
View ArticleHow to Sign in to Realpresence 310/500/700 with Skype for Business...
How to Sign in to Realpresence 310/500/700 with Skype for Business Multi-Factor Authentication?
View ArticleRealpresence Group 500: sharing external IPs?
At our organisation we currently run a set of 4 Realpresence group 500 VC endpoints across 4 sites with one site having a multipoint licence. For ease of admin we've had all four set up with dedicated...
View ArticlePolycom Group Series 700 6.1.7 farsite video freezing during call.
We have 9 units which are in a conference 4-5 times a day in which the farsite video is freezing or screen is going black anytime during a call. Content sharing or just straight video the video will...
View Articlechange status to Real Presence 500-sfb integration
Hello community, one question,i have registered my office 365 account to RPG 500,paired with RP touch. Can i change my presence in this mode?From available to busy etc? VVX and TRIO are supporting this...
View Article[Software] RealPresence Desktop 3.9.1
All,RealPresence Desktop and Mobile 3.9.1 has been released. Links to software and release notes are below. Version 3.9.1 for Windows Release...
View ArticleWindows update CX7000
Hi, We have problem with connection to skype for Business, How i can make a windows update on Polycom CX7000 or update LYNC 2010 install on polycom. Signing in to the Microsoft Lync Server error.
View ArticleCan I send logs to multiple log servers?
Using several RealPresence Group models.We have a log server that is used for security purposes, and another that would be more useful for diagnostics. Is there any way I can send the logs to both, or...
View ArticlePolycom PANO
Hello, i would like to know if there is a way to put the Pano in stand-by.kind regards
View ArticleHELP content share Polycom RealPresence Grup 500, with Benq InstaShow WDC10
HIAs the title says, in a nutshell I can not send content via the BenQ InstaShow (wireless projection hardware) to send the content the second screen is shown in Black. The screen that should show...
View ArticleVSX 7000A Mic Pod not Detected
Dear all, I recently bought new mic pod from ebay for my old VSX 7000A with the system software 9.0.5, UI 0.9.7B.17But the mic pod with P/N 2201-20250-002 is not detected in the system, of course i...
View ArticleHDX7000 dialing to Cisco Meeting Server issues
Hey All, When doing a call using a HDX7000 running version 3.1.12 and dialing to CMS on version 2.4 on SIP we experience a green screen covering more than half of the screen. The codec being used is...
View ArticlePolycom Debut API
Any knowledge regarding future plans to add LAN control functions, so the Polycom Debut can be used with room control systems like Crestron ?Best regards Rune
View ArticleGroup Series Microsoft Teams
All, I've successfully connected the Group Series units to Microsoft Skype for Business online, but cannot find any documentation on how to connect it to Microsoft Teams. When joining a Group Series to...
View ArticleGroup Series Content Dropping, how prevalent is EN-89389?
23 GS Endpoints (310/500/700). Updated early sept I believe. Heavy usage started around Sept 20 (updwards of 25+ calls a day with 3-5 endpoints in each call - we have upwards of 40 HDX that have no...
View ArticlePolycom Text Content becomes blurry during point to point Call
Hello,I am a new member here and this is my first post.We have polycom group 300 (Head Office) on one site and 500(Remote site) on the other site.We are having point to point video conference.The...
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