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Unable to factory reset a Group500

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Hello,

 

I have on my hands a Group 500 Rev 10 with the System Software 4.2.0.

 

I need to factory reset this device but I'm unable to :(

 

- I shut the device off

- Wait a few time

- Press the factory reset button with a clip

- Press the power on button

- After a while the device starts blinking orange and blue (the device doesn't do this on a normal boot)

- I let go the factory reset button after a while (10/15 sec)

 

After this the device boots normally with no change... help :/

 

Regards,

John


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